HP Reverb G2 On Windows 11: Displayport Troubleshooting

by Alex Johnson 56 views

Hey there, VR enthusiasts! If you're here, chances are you're wrestling with the HP Reverb G2 and a pesky display issue, specifically the dreaded "can't find the HDMI/DisplayPort" error. I get it; it's frustrating when you're all geared up to dive into virtual reality, and the screen stays stubbornly black. This guide will walk you through troubleshooting steps, focusing on solutions, especially if you're rocking Windows 11 and a powerful setup like an RTX 5090. Let's get your HP Reverb G2 up and running!

Understanding the HP Reverb G2 Display Connection

First things first, let's clarify the basics. The HP Reverb G2 uses a DisplayPort connection for video and USB for data and power. While it might seem straightforward, compatibility issues can arise, especially with different types of cables and adapters. In your case, you're using an HDMI to DisplayPort adapter, which adds another layer of complexity. Active adapters are typically required to convert between HDMI and DisplayPort, and it sounds like you've already taken this step. The fact that you hear audio suggests that the USB connection is working fine, but the video signal isn't making it through. The core of this issue lies in the compatibility and signal integrity between your GPU, the adapter, and the headset.

Why the DisplayPort Matters

The DisplayPort connection is critical for delivering the high-resolution, high-refresh-rate video that the HP Reverb G2 requires for a smooth and immersive VR experience. Any disruption in this connection will result in the "can't find the HDMI/DisplayPort" error. Here are the key factors to consider:

  • DisplayPort Version: Ensure your GPU's DisplayPort output supports the version required by the HP Reverb G2 (usually DisplayPort 1.3 or higher).
  • Cable Quality: A high-quality DisplayPort cable is essential. Cheap or poorly made cables can cause signal degradation.
  • Adapter Compatibility: Not all HDMI to DisplayPort adapters are created equal. Active adapters are usually necessary, as they actively convert the signal.
  • GPU Drivers: Outdated or corrupted GPU drivers can cause a host of problems, including display issues.

Troubleshooting the HP Reverb G2 Displayport Issue

Let's get down to some practical troubleshooting steps to fix the "can't find HDMI/DisplayPort" error. These steps should help you isolate the cause and hopefully resolve the problem.

1. Check Your Hardware Connections

This might seem obvious, but it's crucial to double-check all your connections. Make sure the DisplayPort cable is securely plugged into your graphics card and the HP Reverb G2. Also, ensure the HDMI cable is firmly connected to your laptop and the adapter. It's also worth trying different ports on your GPU, if available. Sometimes, a specific port might be problematic. Also, verify that the USB cable for the headset is connected directly to a USB 3.0 port on your computer. USB issues can sometimes cause or compound display problems.

2. Update Your GPU Drivers

Outdated graphics drivers are a common culprit for display issues. Head over to the Nvidia website and download the latest drivers for your RTX 5090. Make sure to choose the correct drivers for your operating system (Windows 11). Once downloaded, run the installer and choose a clean installation. This will remove any existing driver files that might be causing conflicts. The clean install is important because it clears out old driver remnants.

3. Test the HDMI to DisplayPort Adapter

Since you're using an HDMI to DisplayPort adapter, test it by connecting another monitor or display device to your laptop via the adapter. This helps you determine whether the adapter is the problem. If another display doesn't work through the adapter, it's likely faulty, and you'll need to replace it. Ensure that the replacement adapter is an active adapter, as passive ones are typically not suitable for VR headsets.

4. Verify Display Settings in Windows 11

Sometimes, the issue isn't the hardware but the display settings within Windows 11. Here's how to check:

  • Right-click on your desktop and select "Display settings."
  • Look for the HP Reverb G2 or a generic display detected by your system. If it's not listed, try clicking "Detect" to have Windows search for the headset.
  • If it appears, ensure it's enabled and set to the correct resolution and refresh rate. The HP Reverb G2 typically uses a high resolution and refresh rate (90Hz or higher).

5. Oasis-Driver-for-Windows-Mixed-Reality

You mentioned that you're using Oasis-Driver-for-Windows-Mixed-Reality. This is a third-party driver that can sometimes help with compatibility issues. Make sure you have the latest version installed and that it's configured correctly. Read the documentation for this driver carefully to ensure you're using it correctly. Also, be aware that third-party drivers can sometimes introduce their own set of problems, so consider temporarily disabling them to see if it resolves the issue. If the issue is resolved when the custom driver is disabled, then it is a compatibility issue.

6. Check Windows Mixed Reality Portal

Open the Windows Mixed Reality Portal. If the headset is not detected, you'll see an error message. Follow any troubleshooting steps suggested by the portal. Sometimes, simply restarting the Mixed Reality Portal or your computer can resolve the issue. If the portal is running, then the problem is a connection error.

7. BIOS and Firmware Updates

Although less common, outdated BIOS or firmware on your motherboard can sometimes cause compatibility issues. Check your laptop's manufacturer's website for any available updates and follow the instructions carefully. Be extremely careful when updating your BIOS, as a failed update can render your system unusable. If the problem is resolved by the BIOS and firmware update, then the problem is solved.

Advanced Troubleshooting for the HP Reverb G2

If the basic troubleshooting steps don't resolve the issue, you might need to dive deeper. Here are some advanced techniques.

1. Testing with Another Computer

If possible, test your HP Reverb G2 on another computer with a known working DisplayPort connection. This will help you determine whether the problem lies with the headset itself or your computer's setup. If the headset works on another computer, then the problem is a computer issue.

2. Check for Power Issues

Ensure that your computer's power supply is sufficient to handle the demands of your RTX 5090 and the HP Reverb G2. VR headsets can be power-hungry, and an inadequate power supply can lead to various issues, including display problems. Consider upgrading your power supply if you suspect it's the issue.

3. Monitor the Temperatures

Overheating components can sometimes cause display issues. Use monitoring software to keep an eye on your GPU and CPU temperatures while using the HP Reverb G2. If the temperatures are excessively high, you might need to improve your computer's cooling system.

4. Investigate Event Viewer Logs

Windows Event Viewer can provide valuable clues about what's going wrong. Search for errors related to the display, graphics drivers, or Mixed Reality. This can help pinpoint the specific cause of the problem.

5. Contact HP Support

If you've exhausted all troubleshooting steps, don't hesitate to contact HP support. They may have specific solutions or be able to identify a hardware fault.

Final Thoughts and Optimizations

Troubleshooting display issues with the HP Reverb G2 can be a time-consuming process, but hopefully, these steps will help you resolve the "can't find the HDMI/DisplayPort" error. Remember to be patient and methodical. Also, don't forget to restart your computer after making any significant changes. Also, make sure all the drivers are up to date, and the software is the latest version. Good luck, and happy gaming!

Here is a link to a trusted website to help you with the HP Reverb G2

  • HP Support: This is the official HP support page for the HP Reverb G2. You can find detailed product information, troubleshooting guides, driver downloads, and contact information for customer support. This is the place to go if you have hardware issues or need help with setup and configuration.